Snowed Out Again

Unfortunately we are not able to make it into the office again today. There are many layers of ice, sleet, and now covering our roads. We are hoping to make it in tomorrow morning. Please send us an email if you have any questions.

tileshack@gmail.com

Winter Weather - CLOSED

Just a quick note to let you know that we received a lot of ice through the night and more is on the way for today so we are closed. No orders will ship out today. I am hopeful that I can get to the office tomorrow although we are also in a deep freeze and there is no place for the ice to go.

I will be checking my email constantly throughout the day. If you have any questions, please email me at tileshack@gmail.com.

Out of Stocks

Colors are going fast around here! We are now out of stock on:

Avocado
Ebony
Feather
Paisley

Iris Minis

Sienna
Soapstone
Stainless Steel

We found a few sheets of Black Walnut that are still available and we are getting low on many other colors. To see which ones, just click on the Quick Order link in each category.

Back Ordered Items

We are trying very hard to keep up with constantly changing inventory but has proven difficult. We are running out of colors daily it seems and I am working to keep the website up to date.

If we run out of an item that you ordered, we will simply remove it from the invoice and mark it out of stock. I apologize for any inconvenience this may cause but it seems to be the quickest way to keep orders going out the door. We won't be calling or emailing to let you know. If the color you are ordering vital, the inventory looks low, and you would like to be notified if it is out of stock then make me a note on your order form. I will then call or email you.

Thanks for your understanding in our time of chaos!

Shipping Prices

Shipping costs are always a concern for clients and they should be. I have had a couple of people wondering why the shipping is so high on their order. I promise that we are not adding anything on to the shipping rates. These are taken directly from UPS and USPS websites. We do add the $1 for handling but that can be seen during checkout.

Shipping rates are based on where you live and how much your package weighs. We figure shipping based on the packing weight. The Art Tile Collection and Brushstrokes weigh 1.65 lbs per sheet and the AfterGlow weighs 1.9 lbs per sheet. You can add up the weight on your order and plug it into ups.com to see what the rate should be.

With orders pouring in and clients saving 40% on most products, the shipping looks high. Think about this way...a $200 order that has shipping of $45 may weigh 139 lbs and contain 84 sheets of glass. Of course this is based on purchases of the Art Tile at $2.40 per sheet. So 139 lbs at $45 is not high for shipping. And if you had to pay regular retail, the cost for the tile would have been $336. Wow, that makes that shipping charge pretty low!

If you are ever unsure about the shipping that pops up, feel free to contact us and we can verify it for you. 99% of the time, the shipping that shows up on our site is correct.

Liquidation of Tile Shack

Yes, it is true...I have decided to close the doors at Tile Shack. It has been 6 years of a lot of fun and I have made many friends along the way.

We started off with $400 worth of inventory and a dream. I still remember the day when I had to make the decision to give up teaching because Tile Shack had grown too large for me to do both. We can now boast a warehouse full of tile and record sales for 2008. We beat our sales goals for this year over and over.

So now why would I be ready to close the doors??? As much as I have enjoyed working with all of you over the years, I have also found a new career that I love. My new company is Online Marketing Services, www.marketingowasso.com. I have been helping Tulsa area small businesses to improve their online presence for awhile now and have a strong passion for this. My client base has grown to the point where I now have to make that familiar decision of which business I want to continue doing.

There are several companies looking into purchasing Tile Shack but for now I am going to liquidate all the inventory and assets as quickly as possible. So until someone else takes over...enjoy the huge savings!