Shipping costs are always a concern for clients and they should be. I have had a couple of people wondering why the shipping is so high on their order. I promise that we are not adding anything on to the shipping rates. These are taken directly from UPS and USPS websites. We do add the $1 for handling but that can be seen during checkout.
Shipping rates are based on where you live and how much your package weighs. We figure shipping based on the packing weight. The Art Tile Collection and Brushstrokes weigh 1.65 lbs per sheet and the AfterGlow weighs 1.9 lbs per sheet. You can add up the weight on your order and plug it into ups.com to see what the rate should be.
With orders pouring in and clients saving 40% on most products, the shipping looks high. Think about this way...a $200 order that has shipping of $45 may weigh 139 lbs and contain 84 sheets of glass. Of course this is based on purchases of the Art Tile at $2.40 per sheet. So 139 lbs at $45 is not high for shipping. And if you had to pay regular retail, the cost for the tile would have been $336. Wow, that makes that shipping charge pretty low!
If you are ever unsure about the shipping that pops up, feel free to contact us and we can verify it for you. 99% of the time, the shipping that shows up on our site is correct.
Tuesday, January 6, 2009
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